Our toll-free customer service lines are available 9 AM – 5 PM CST, Monday thru Friday (subject to change).

By providing personal information through this Website you explicitly agree to our collection and use of all such information as described in this privacy policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with affiliated companies or third parties. You also agree that we may share your personal information with our affiliated companies and third parties as described in this Privacy Policy. You further agree that the information you provide is current, accurate and complete and that you will update it if there are any changes.

Definitions

Where we refer in this Privacy Notice to your “personal information”, we mean any information relating to an identified or identifiable natural person.

Where we refer to the “processing” of your personal information, we mean anything that we do with that information, including collection, use, storage, disclosure, retention, or deletion.

Information We Collect

We may collect information (including name, address, telephone number, email address, IP address, user name, password, answer to security questions, information about your company or business, name and contact information about gift recipients, and, when necessary, date of birth) when you:

• Inquire about our services
• To analyze and improve The Hjerpe Fellowship processes
• For outreach efforts
• To conduct research
• To fulfill other The Hjerpe Fellowship responsibilities or purposes
• In some cases, to provide personalized content to you
• Subscribe to receive communications from us via email or register for an account on our Websites
• Participate in one of our surveys, contests or other marketing events
• Are referred to us though a marketing promotion or third-party business relationship
• Request one of our catalogs
• Submit information for employment consideration

Where we process your information, our legal basis will be one of the following: (i) to fulfill our contractual obligations to you, (ii) to comply with our legal obligations, (iii) to exercise or defend our rights or the rights of a third party, (iv) in support of our legitimate interests (e.g., our legitimate interests in understanding any issues with our websites so we can improve them, in communicating with you or sending you marketing communications, and in the efficient management and administration of The Hjerpe Fellowship and its programs and services), or (v) where you have provided your express consent. Where we have sought, and you have provided, your express consent for a particular purpose, please note you have the right to withdraw your consent at any time by notifying us at the contact information above.

Using the Information We Collect

The use of your information is subject to the privacy policy and terms of use in effect at the time you use this Website. We collect information that allows us, among other things, to:

• Send you catalogs and newsletters that may be of interest to you about the Hjerpe Fellowship
• Contact you regarding the admission process
• Improve our services

We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our Website. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our services.

Information We Share with Others

We may partner with another party to provide specific services for us, such as credit card processing, promotional or other support services. We will provide contact or other information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.

Your Choices

Remove your name from our lists at any time If you prefer not to receive catalogs or other communications from the Hjerpe Fellowship via U.S. mail or telephone, please email info@hjerpefellowship.com or contact us at the address shown above.

Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.

If you no longer wish to receive email communications from us regarding our Websites, partner offers, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may call at 219-394-5700, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.

Cookies

Some of our The Hjerpe Fellowship website use a built-in feature of your browser to set a “cookie” on your device when you visit our websites. Browsers give you the ability to reject specific cookies, or all unnecessary cookies, if you choose.

What are Cookies?

We use the term “cookies” to refer to all technologies that store and access information on the device that you use to access our websites, such as your computer, tablet or mobile phone. For example, we use cookies that allow us to recognize your device. We and certain third-party cookie providers also use cookies that allow us to analyze trends, administer the websites, understand how visitors are using our websites, and collect demographic information about our site visitors as a group. These include cookies served directly by the Hjerpe Fellowship (“first-party cookies”) and cookies served on our behalf, such as by data analytics companies (“third-party cookies”).

Social Media

The Hjerpe Fellowship may collect information about you in connection with social networking sites in several ways, such as:

When you sign into a website or app using a social networking account, such as a Facebook account.

When you use one of our apps on a social networking site or choose to join (or “like”) one of our social networking pages on a social networking site (such as our Facebook page).

In these situations, the social networking site may make some information about you available to us. Please see the privacy policy for the social networking site to learn more.

When you interact with one of our social networking pages or content, we may use cookies to learn which links you clicked. When you make information publicly available on your social networking page or elsewhere, we may collect and process that information.

Message Boards and User-Provided Content

If you post, comment, indicate interest or complaint, share personal information, or otherwise provide content to us, including photographs, via any website, social network, blog, or otherwise, we may use and process that material in connection with our activities as described in this Privacy Notice. Any material you submit to any publicly available website, message board, or other publicly available forum can be read, viewed, collected, or used by other users, and could be used by others to contact you, send you unsolicited messages, or for purposes over which neither you nor the Hjerpe Fellowship have control.

Links to the Other Sites

The Dr. Charles A Hjerpe Fellowship website contain links to websites maintained or controlled by other parts of the Fellowship or third parties. When you click on one of these links, different privacy practices may apply.

Child Privacy

Our Websites are not designed to appeal to minors, and you are required to be 18 years of age in order to use this Website or provide information to us. Therefore, we do not knowingly attempt to solicit or receive any information from children under 18.

Security

We use encryption technologies when transferring and receiving data from you through our Websites. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. Because data transmission over the internet is never 100% secure we cannot guarantee the security of any information you transmit to us or from our Websites and therefore you use our Websites at your own risk.

You play a significant role in protecting your information. After you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.
If you need to communicate with us regarding your credit card or other payment information, please contact us by mail at the address above.

We are not responsible for maintaining the confidentiality of any non-public information that you provide us or post on the Website. If there is information that you wish to protect from disclosure to others, please do not provide it to us.

Individual Rights

Where applicable under local law, various jurisdictions may grant individuals rights regarding their data, including:

• the right to request access to your information held by the Hjerpe Fellowship
• the right to have inaccurate or incomplete personal data rectified
• the right to erasure of you information, provided there is no legitimate reason for the Hjerpe Fellowship to continue to process the or retain the information
• the right to restrict processing of your information in specific situations
• the right to request provision of some elements of your information
• the right to object to processing of your information, including to send you communications that may be considered direct-marketing materials
• the right to object to automated decision-making and profiling, where applicable. All requests to exercise any of these rights should be made to the Hjerpe Fellowship data privacy office at info@hjerpefellowship.

While we encourage you to bring your concerns to us in the first instance, in certain jurisdictions, you may also have the right to submit a complaint to the jurisdiction’s supervisory authority for data protection matters.

Notification of Changes

The use of your information is subject to the privacy policy in effect at the time of use. We may amend this privacy policy from time to time. We post the current effective date of this policy at the top of the policy. Changes to the policy will be posted in the revised privacy policy with a new effective date on our Websites. We encourage you to review our privacy policy periodically, because by visiting our Website you agree to accept any such changes.

Website Terms of Use

This privacy policy is part of our Terms of Use. Any dispute over privacy is subject to this Privacy Policy and our Terms of Use.

Questions or Comments

This Website is owned by The Dr. Charles A Hjerpe Fellowship. For questions, comments, or assistance, we invite you to write us at the address provided above or contact us.